Complete Infrastructure Management Services.
The Complete Infrastructure Management Services platform can be customised to provide the most suitable solution for your organisational requirements. Zynet offers 24/7 support for your organisation, a support desk based locally and onsite support anywhere in Australia. You can expect some or all of the following services to be part of your selected solution.
Below are all the proactive management services included when you begin working with us.
Infrastructure Management Inclusions.
License compliance assurance
Network and asset management
Proactive maintenance and PC care
24/7/365 systems monitoring
Comprehensive IT Management
Cloud backup and disaster recovery
Disaster recovery
Cyber security services
Security management
Cyber Security Services
Service request management
Tiered technical support team
Unlimited PC and server support
Priority response
Dedicated Support and Service
Cyber security advisory
Vendor and commercial risk management
Outsourced CIO services
Quarterly business reviews
Strategic IT Consulting
Personalised consultation
Hardware sourcing
Fixed IT expenditure
Customer portal access
Client tools and resources
"At Least 60% of Organisations Expected to Transition to Managed Services by 2025"
Proactive IT Management.
Zynet's Proactive IT Management, part of the Complete Infrastructure Management Solution (CIMS), focuses on business growth through secure, efficient IT management. It includes comprehensive monitoring, maintenance, and support, ensuring reliable system performance. Backed by a Service Level Agreement, it offers prioritised, proactive services and an 'always eyes on' approach for early issue detection. This cost-effective program provides access to a skilled team, ensuring consistent IT system maintenance and security.