Proactive and prevention focused IT Management for your organisation means that you can focus on growing and developing your business knowing that your IT infrastructure is well looked after. This provides business enablement through comprehensive monitoring, maintenance, support and management of your organisational systems.
As an organisation you need to be able to rely on your IT infrastructure to comprehensively deliver the services required for your people. It is important to opt for a service delivery model that provides you with the confidence that your IT systems are secure, maintained and supported. The implementation of a Proactive IT Management program will mean that you will get access to an experienced and qualified team at a fraction of the cost.
The Proactive IT Management programs are encapsulated by a Service Level Agreement so that you have access to priority services when and where you need them. It also means that an “always eyes on” approach is adopted ensuring potential issues or concerns are identified before they result in an unplanned business interruption.
The program is called Complete Infrastructure Management Solution (CIMS).